Customer Service @ High on Bikes
Ordering from HighonBikes.com is very easy simply find the items you want to buy, add them to your basket and then follow the checkout procedure entering your delivery details, then payment is made by credit or debit card through our secure payment system. You will receive an email confirming your order and a payment confirmation email.
A final email will be sent when your items have been despatched. In the event of items being out of stock we will inform you as soon as possible with estimated delivery times or an alternative. We aim to despatch all orders the same day or within 48 hours of receipt of the order. Orders received from a Friday after 3pm to Sunday will be dispatched on the next working day.
Delivery and Returns
More information about delivery and returns can be found on the link below.
We do have a small retail counter attached to our mail order warehouse. You can call in and buy most parts listed on our website. Our retail shop is open Tuesday to Friday 9:30am to 5pm. Closed weekends and Bank Holidays.